Contact Us

Taking Care of Our Own.....through locations to serve you

We are always happy to hear from you! Whether you are looking for someone specific or to answer questions we can be reached:

By Phone:

General Inquires (Canada & USA) 1.800.561.2557
If calling outside Canada or the U.S.  1.416.226.3353
Lost or Stolen MemberCard  1.888.277.1043
Mastercard Cardholder Service 24/7 1.855.341.4643
Telephone Banking 1.888.434.3511
For technical assistance with on-line banking anytime 1.888.273.3488

Due to the COVID-19 situation we will be operating on modified hours. 

Branches are open Monday to Friday 10:00 am - 4:00pm.

Call Centre is open Monday to Friday 10:00 am - 4:00pm and Saturdays 10:00 am -2:00pm.

For more details click here.



Call Centre Hours

Mon-Wed 8:00 a.m. - 5:00 p.m.

Thurs & Fri 8:00 a.m. – 7:00 p.m.

 Sat 10:00 a.m. to 3:00 p.m.

By Our Website:

Send A Secure Message Here:         https://tpcu.on.ca/Personal/AboutUs/ContactUs/Contact/


By Email:

General Email callcentre@tpcu.on.ca



Compliments and Concerns
Please click here to visit our compliments and concerns page.

In Person at any one of our Branches:

CORPORATE OFFICE
105 Gordon Baker Road, Suite 222
Toronto, ON M2H 3P8
416.226.3353 or 1.800.561.2557
Fax: 416.226.1565

Hours of Operation
Monday to Friday 9:00 AM to 5:00 PM

College

COLLEGE STREET BRANCH (ATM ON SITE)
40 College St, Room 101
Toronto, ON M5G 2J3
416.226.3353 or 1.800.561.2557
Fax: 416.962.5451


Manager: Peter Giftakopoulos


Hours of Operation
Monday to Friday 8:00 AM to 4:00 PM

Durham

DURHAM BRANCH (ATM ON SITE)
3000 Garden Street, Unit 101B
Whitby, ON  L1R 2G6
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.839.5332

Manager: Anna Gomes

Hours of Operation
Monday, Tuesday, Wednesday & Friday 9:00 AM to 5:00 PM
Thursday 11:00 AM to 7:00 PM

Halton

HALTON BRANCH
4671 Palladium Way, Unit 2
Burlington, ON  L7M 0W9
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.336.3527

Manager: Donna Aleksovski

Hours of Operation
Monday to Friday 9:00 AM to 5:00 PM

Peel

PEEL BRANCH (ATM ON SITE)
7725 Kennedy Road South, Unit 1
Brampton, ON L6W 0B9
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.796.7163

Manager: Donna Aleksovski


Hours of Operation
Monday, Tuesday, Wednesday & Friday 9:00 AM to 5:00 PM
Thursday 11:00 AM to 7:00 PM

Toronto

TORONTO BRANCH (ATM ON SITE)
105 Gordon Baker Road, Suite 103
Toronto, ON M2H 3P8
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 416.226.5355

Manager: Peter Giftakopoulos


Hours of Operation
Monday to Friday 9:00 AM to 5:00 PM

York

YORK BRANCH (DRIVE THRU ATM)
18025 Yonge Street (at Bristol Road)
Newmarket, ON L3Y 8C9
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.836.4766


Manager: Diane Gelinas


Hours of Operation
Monday, Tuesday, Wednesday & Friday 9:00 AM to 5:00 PM
Thursday 11:00 AM to 7:00 PM